Room service ordering app
We have all been too lazy to go downstairs to the restaurant after a long day filled with fun activities whilst on vacation and have tried to order some room service. You pick up the phone and call room service, but your call is not answered, or you are placed on hold for so long you think they have forgotten about you. Hotels get very busy during peak season and it is not always easy to manage all the room service calls. Now your hotel no longer has to worry about juggling all those calls and your customers will no longer get frustrated! Here at usuite we have the solution for you.
Customers can now use a food ordering app instead of calling in their order and having to wait for someone to pick up the phone. Customers can simply scan a QR code and access the restaurant’s menu, place an order and pay all from the comfort of their room. No more food delivery drivers showing up in the hallways of your hotel. The only pizza boxes in your hallways should belong to your hotel! When ordering is made easy your customers are more likely to spend more on food within the hotel. This process minimizes as much contact with the customer and your hotel staff.
Customers will have the ability to customize their orders and add comments about allergies and dietary restrictions. They can schedule a delivery time at their convenience. Imagine arriving back after a long day at the beach and your refreshments being delivered right to your door just after you get settled. The hotel can free up its phone lines, especially during busy seasons, and phone lines can be used for other essential services such as room cleaning. You can also free up your resources and relocate them elsewhere to improve your customers’ overall experience. With usuite, the customer experience will never be the same ever again! because usuite has just the solution for you